TECH SUPPLIER Mar 2023 - IDC Survey Spotlight - Doc # US50480123
High Performers on the IDC Trust Perception Index Differentiate on Client Perception of Their ESG Efforts
Abstract
This IDC Survey Spotlight provides insight into the importance of ESG efforts in establishing trust and trustworthiness, using research findings from the IDC Trust Perception Index published in November 2022. The IDC Trust Perception Index is an outcomes-based measurement tool intended to evaluate an organization's perceived trust position relative to the organization's marketplace peers. Survey respondents were selected if they were in fact clients of the company they were evaluating, resulting in a Trust Perception Index score that reflects the perceptions of actual customers. Trust Perception Index scores are based on perceived strengths and weaknesses in each of the four foundations of trust: security, compliance, privacy, and ESG. Detailed findings that complement this IDC Survey Spotlight can be found in The IDC Trust Perception Index: Measuring the Four Foundations of Trust (Security, Privacy, Compliance, and ESG) for the Top IaaS Providers (IDC #US49817122, November 2022).
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