TECH SUPPLIER Mar 2023 - IDC Survey Spotlight - Doc # US50479223

Security-, Cloud- and Mobility-Related Printer and MFP Features Head the List of Capabilities to Become More Important in Future Hardware Offerings


Keith Kmetz

This IDC Survey Spotlight highlights security-, cloud- and mobility-related printer and MFP features that head the list of capabilities to become more important in future hardware offerings. In IDC's recent Return to the Office Survey, we asked respondents to indicate how they expect the importance of 10 common printer and MFP features to change in the future for their organization. The survey was conducted with over 500 U.S. respondents in September 2022.

The features examined in this question were not the most common features for such machines, but included:

  • Simplicity of the user interface
  • Ease of service
  • Mobile print/scan
  • Device size
  • Print/scan to the cloud
  • Apps/connectors
  • Security
  • Service and support experience
  • Cloud-based device management
  • Environmental friendliness

The findings pointed to security, cloud, and mobility functionality as demonstrating the most increase in importance for print and MFP solutions.


Subscriptions Covered

Hardcopy Industry Transformation

Regions Covered


Topics Covered

Multifunction peripherals, Printers

  • 2 slides

Get More

When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.

Related Links

Do you have questions about this document
or available subscriptions?

Contact Us