target audience: TECH SUPPLIER Publication date: Sep 2022 - Document type: IDC Survey Spotlight - Doc Document number: # US49708122
What Is the Composition of Conversational AI Development Teams?
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Abstract
This IDC Survey Spotlight analyzes the different types of workers that are most commonly part of conversational artificial intelligence (AI) application development teams in technology buyer organizations. IDC defines these as products/services that are used to develop conversational solutions, like chatbots or voice assistants, which users can talk to via a text- and/or voice-based interface. Conversational AI products/services are used by organizations to create solutions that can communicate like a human by recognizing speech and/or text, understanding intent, deciphering different languages, and responding in a way that mimics human conversation. This IDC Survey Spotlight is based on data from IDC's 2021 Conversational Artificial Intelligence Adoption Survey conducted in November and December 2021. This question surveyed 113 respondents from a variety of industries across North America.