Abstract

This IDC Survey presents data from IDC's May 2022 Intelligent Digital Workspace (IDW) Market Survey. As the intelligent digital workspace (IDW) ecosystem emerges to meet the needs of the hybrid workforce, enterprises look to their strategic partners and software vendors to overcome new challenges. This IDC Survey explores those challenges and shows who, exactly, enterprises expect to assist them with their workspaces in an evermore complex world.

"From ecosystem coordination to managing the privacy of employee data across a host of partners, the IDW presents unique challenges," said Shannon Kalvar, research manager, IT Service Management and Client Virtualization, IDC. "Enterprises and small and medium-sized businesses (SMBs) alike need both new kinds of training and a new relationship with their partners to succeed."

Coverage