TECH BUYER Dec 2022 - IDC MarketScape - Doc # US48840422
IDC MarketScape: Worldwide Manufacturing Service Life-Cycle Management Strategic Consulting 2022–2023 Vendor Assessment
This IDC study uses the IDC MarketScape model to provide an assessment of vendors participating in strategic consulting services for the service life-cycle management market in manufacturing industries.
"Manufacturers dealing with disruptive forces must focus on delivering value to customers across each interaction and touch point," says Aly Pinder, program director, Service Innovation and Connected Products Strategies, IDC Manufacturing Insights. "The service experience is more than required activity post sales, it should be an opportunity to differentiate, deliver value, and cement a relationship with a customer."
Aftermarket Services Strategies
Capgemini Services SAS, IBM, Genpact Ltd., Tata Consultancy Services Limited, Cognizant Technology Solutions Corporation, Tech Mahindra Limited, Accenture plc, Infosys Limited
Change management, Cognitive/artificial intelligence, IT consulting services, Operations and manufacturing applications, Technology buyer
Innovation acceleration, Smart manufacturing
List of Tables
List of Figures
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