TECH BUYER Jan 2022 - IDC Perspective - Doc # US48673421

The Future of IT: Never Has the IT Organization Been More Crucial to the Future of the Enterprise

By:

Chris Goodhue,
Serge Findling
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,
Joseph C. Pucciarelli
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Abstract

This IDC Perspective provides a response to The Wall Street Journal article "It's Time to Get Rid of the IT Department" published November 27, 2021, and written by Joe Peppard, principal research scientist, MIT Sloan School of Management. Peppard argues that technology and the business are becoming so inextricably entwined that the IT organization as a separate entity has become a hindrance and a bottleneck for the business rather than a source of value. The author concludes that technology resources should be embedded in business groups and that IT should become a distributed network of resources. While aspects of Peppard's vision are compelling, we believe his analysis is overgeneralized and oversimplified and it fails to acknowledge the complexity of digital transformation and the inroads many IT organizations have made on the quest for digital maturity.

"Understanding the evolution and future of the IT organization requires a clear vision for the future of the enterprise. The organizations that will compete most effectively in the digital economy will be those that master the prioritization and management of investments in nine emerging digital domains of strategic relevance. A reinvented and centralized future IT organization will be the most logical and productive path forward for most enterprises." — Christopher Goodhue, VP, CIO Strategy and Executive Advisory Services


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