target audience: TECH BUYER Publication date: May 2022 - Document type: IDC PlanScape - Doc Document number: # US48669522
IDC PlanScape: Data-Driven Operations
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Abstract
This IDC PlanScape lays out the Why, What, Who, and How of DDO in a way that will hopefully help a range of organizations create a plan uniquely suited to their circumstances and goals.
"After 38 years spent working at the intersection of digital technology and operations, I can confidently say we are finally on the verge of "perfect predictability" in our operations," says Leif Eriksen, research vice president, Future of Operations at IDC. "This has both organizational and societal benefits as we can now imagine a world where all kinds of operations are perfectly efficient, free from unplanned disruptions, and highly sustainable. I have never been more excited for the future of operations."