target audience: TECH SUPPLIER Publication date: Jul 2022 - Document type: Market Forecast - Doc Document number: # US47975222
Worldwide and U.S. Managed Print and Document Services and Basic Print Services Forecast, 2022–2026
This IDC study provides our 2022–2026 forecast for the managed print and document services and basic print services market. Cloud migration and the ongoing movement toward "anything as a service" are not new. These trends were firmly entrenched well before the COVID-19 pandemic, but the transition to a hybrid workforce has accelerated demand for software as a service (SaaS) and strengthened the desire among companies of all sizes to move to a SaaS-based (or pay-as-you-go) business model for IT services. The combined effects of these trends are expected to foster increased demand for a broad range of subscription-based print services. Indeed, IDC predicts growth in subscription-based print services across all company sizes and vertical segments. In the enterprise sector, where MPS is already highly penetrated, organizations are quickly migrating toward what IDC calls "next-gen print infrastructure–as-a-service platforms," which is essentially a menu-based approach for managed print as a service.
"The contractual print services market will be fueled by business priorities surrounding security and cloud and supporting the hybrid working model," says Robert Palmer, research vice president, IDC's Imaging, Printing, and Document Solutions. "Moving to a cloud-based print services model is an effective way for organizations to achieve convenience, consistency, and productivity through a platform that can scale and grow along with individual and company needs."