TECH SUPPLIER Jun 2022 - Market Share - Doc # US47938822

U.S. SMB Telecom Voice and Data Services Market Shares, 2021: Cable Continues Increasing Its Share of SMB Market

By:

Jason Blackwell
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Abstract

This IDC study analyzes U.S. communication service providers' fixed-line voice and data revenue in the small and medium-sized business (SMB) market.

"Cable operators continue to excel in the voice and data markets for SMBs by providing robust, reliable connectivity; multiple voice options; and localized sales and customer support services," said Jason Blackwell, research director for SMB Communications Services at IDC. "Small and medium-sized businesses require customized solutions and personalized support, and the vendors that best address these concerns will succeed in this space."


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