TECH SUPPLIER Mar 2021 - IDC Survey - Doc # US47527221

Intelligent Document Processing Within Document Workflows: Use Cases by Business Function

By: Steve CharbonnierResearch Manager, Enterprise Content Strategies

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Abstract

This IDC Survey focuses on adoption of intelligent document processing (IDP) solutions in specific business functions pre- and post-pandemic. The automation and optimization of document workflows lead to increased customer and employee satisfaction, increased productivity, and improved security. IDC's Enterprise Content Strategies research team conducted a web survey in North America to understand adoption of intelligent document processing solutions within document workflows, as well as the primary use cases for those technologies. The survey included 608 decision makers and influencers in line of business and IT who have responsibility for adopting technologies and/or managing service providers related to digitizing document workflows and for intelligent document processing solutions.


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