TECH SUPPLIER Apr 2022 - Market Forecast - Doc # US46938421

Worldwide UCaaS Service Provider Forecast, 2022–2026


Denise Lund

This IDC study examines the worldwide unified communications–as-a-service (UCaaS) service provider market for 2021–2026, with market growth forecasts by the United States versus the rest of the world. A five-year growth forecast for this market is shown for 2022–2026.

"UCaaS service providers on a whole are taking timely and strategic steps to capture the growth opportunity in the global market for cloud-based unified communications," said Denise Lund, research director, Worldwide Telecom and Unified Communications at IDC. "Every business is considering exactly how best to improve its employee and customer experiences, and this translates to growth for UCaaS service providers with compelling value propositions and go-to-market approaches."


Subscriptions Covered

Enterprise Communications Services

Regions Covered


Topics Covered

Unified communications and collaboration


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