This IDC study provides manufacturers and retailers with the top 10 predictions and underlying drivers that we expect will impact IT investments in the supply chain in 2021 and beyond. Technology leaders and their counterparts in the line-of-business (LOB) operations can use this document to guide their IT strategic planning efforts.

According to Simon Ellis, program vice president, Global Supply Chain Strategies at IDC, "Although the specter of disruption has been front and center in 2020, we do not believe that invalidates the supply chain transformation journey that so many companies are pursuing — in fact, we think it validates it. The supply chain will continue on its journey of almost unparalleled levels of change, with digital transformation at the center of efforts to both improve efficiency and effectiveness and be resilient to disruption."



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