target audience: TECH BUYER Publication date: Jun 2021 - Document type: IDC MarketScape - Doc Document number: # US46741721
IDC MarketScape: Worldwide Artificial Intelligence Business Services 2021 Vendor Assessment
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Abstract
This IDC study represents a vendor assessment of the artificial intelligence (AI) business services market through the IDC MarketScape model. This assessment discusses both quantitative and qualitative characteristics that explain success in the AI business services market. This IDC MarketScape covers a variety of vendors participating in the AI business services space. The evaluation is based on a comprehensive and rigorous framework that assesses vendors relative to the criteria and to one another and highlights the factors expected to be the most influential for success in the market in both the short term and the long term.
"The AI conversation has quickly broadened from technology innovation to business transformation, with powerful success stories abounding in the market. AI business services providers offering a broad range of consulting and process operations expertise can help customers effectively realize business value from AI investments and improve their chances of becoming one of those success stories," says Jennifer Hamel, research manager, Analytics and Intelligent Automation Services at IDC.