Abstract

The IDC MaturityScape for PDM supports organizations interested in understanding the strategic impact that a print and document management initiative can have on their enterprise. It can be used by organizations that undertake to manage print and document infrastructure and workflows internally as well as those that decide to outsource this task to a third-party outsourced document services provider.

The IDC MaturityScape for PDM enables an organization to assess its print and document management competency and maturity, uncover maturity gaps among business units, use the baseline to define short- and long-term goals and plan for improvements, and prioritize technology, staffing, outsourcing, and other related investment decisions.

"By developing and implementing a print and document management strategy that considers people, processes, output devices, and associated technology, organizations will be well positioned to optimize business processes and further themselves on their digital transformation journey." — Allison Correia, research manager, Imaging, Printing and Document Solutions

Coverage