Abstract

This IDC study provides IDC's top 10 predictions for cloud for 2019 and beyond.

"We're experiencing unprecedent disruption in how businesses operate, driven largely by changes in customer expectations and behavior. For organizations with the cultural fortitude to capitalize on the trends presented in this IDC FutureScape, the next four to five years offer the opportunity to dramatically improve performance, while the less able and willing struggle to retain customers and margin," according to Frank Della Rosa, IDC research director for SaaS and Cloud Software. "All of these topics are discussed in greater detail within this IDC FutureScape, along with our assessment of their IT impact and our recommendations for how organizations should approach these initiatives."


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