Social Business Team

Takashi Manabe

Group Director, Software & Security / IT Spending, IDC Japan

Rich Costello

Senior Research Analyst, Enterprise Communications Infrastructure, Unified Communications & Collaboration (UC&C)

Lisa Rowan

Research Vice President, HR, Talent, and Learning Strategies

Lewis Ward

Research Director, Gaming and VR/AR

Karsten Weide

Program Vice President, Media & Entertainment

Thomas Vavra

Associate Vice President, Software, CEMA

Alejandro Florean

Vice President Consulting & Strategic Solutions, Latin America

Mary Wardley

Program Vice President, Customer Care and CRM

Yoko Ono

Research Manager, Communications, IDC Japan

Wayne Kurtzman

Research Vice President, Social, Communities and Collaboration

New Research


By: 
Lewis Ward
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This IDC Market Perspective reviews recent news and trends relating to the two core elements of the esports market: pro tournaments and leagues and pro teams and companies. It also examines three esports-adjacent market segments: legal tour...
By: 
Lewis Ward
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This IDC Market Note reviews new PC, console, and VR game release news that was broken in June and assesses its likely impact, as well as inflationary and recessionary concerns, through 2023. "The 4Q22 exclusive games lineup isn't a barn bu...
By: 
Lisa Rowan
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This IDC Survey Spotlight looks at what are perceived to be the top workforce and work-related challenges for organizations with 50–150 employees and organizations with 151–250 employees.IDC's annual survey on HR trends and buying behaviors...
By: 
Lisa Rowan
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This IDC Survey Spotlight looks at the topic of diversity, equity, inclusion, and belonging (DEI&B) and asks respondents in SMB organizations to share what has been done within the organization already to address DEI&B and what acti...
By: 
Lisa Rowan
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This IDC Survey Spotlight looks at the topic of diversity, equity, inclusion, and belonging (DEI&B) and asks respondents in large enterprise organizations to share what has been done within the organization already to address DEI&B ...
By: 
Lisa Rowan
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This IDC Survey Spotlight looks at eight major segments of HCM solutions technology. The survey asked organizations with 50–150 employees and organizations with 151–250 employees to share the likelihood that an investment to replace or make...
By: 
Wayne Kurtzman
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This IDC study examines the vendor revenue performance in the web conferencing applications market for 2021.In 2021, web conferencing (videoconferencing) vendors escalated features to better connect us, make us feel more connected, make cal...
By: 
Wayne Kurtzman
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This IDC study looks at the evolving future of the web conferencing applications software market, how we meet and connect, and how we will connect in the future. During 2021, conferencing applications made us feel connected and kept our wor...
By: 
Wayne Kurtzman
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This IDC study looks at the evolving future of collaborative applications market, and how we connect, meet, collaborate, form community, and measure the impact of working together. During 2021, these applications became how we connected, an...
By: 
Mary Wardley
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This IDC study presents the market size and 2021 contact center applications software revenue market shares by vendor. "The contact center market years of 2020 and 2021 were very much a story directed by the COVID-19 pandemic, in terms of t...

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