Asia/Pacific Future of Work Team

Sandra Ng

Group Vice President and General Manager

Lily Phan

Research Director

Andy Ye

Senior Research Analyst, Telecommunication Group, IDC Taiwan

New Research


  • By: 

    • Andy Ye Loading
    • Shirley Tsai Loading
    • Yvette Lin Loading
    This IDC Presentation provides an in-depth analysis of the public cloud services market in Taiwan from July to December 2023 (2H23). It analyzes key market trends, market share by product category, and key vendor strategies in the infrastru...
  • By:  Lily Phan Loading

    This IDC Survey presents insights about Asia/Pacific organizations’ adoption of business automation and investment plans. Business automation has become an integral part of modern enterprises, enabling them to remain competitive and respons...
  • By: 

    • Andy Ye Loading
    • Shirley Tsai Loading
    • Yvette Lin Loading
    This IDC Presentation provides an in-depth analysis of the public cloud services market in Taiwan from July to December 2023 (2H23). It analyzes key market trends, market share by product category, and key vendor strategies in the infrastru...
  • By:  Lily Phan Loading

    The research content discusses the importance of digital assistants in business automation, particularly in the Asia/Pacific region. It highlights how these AI-powered tools enhance efficiency, customer experience, and decision-making while...
  • By:  Lily Phan Loading

    This IDC Market Perspective gives an overview of how the healthcare sector in Asia/Pacific is leveraging AI and automation to address challenges, such as accessibility, cost, and efficiency. With a 60% increase in AI solution adoption predi...
  • By: 

    • Dr. Ashish Kakar Loading
    • Xiao Liu Loading
    • Dr. Chris Marshall Loading
    • Abhishek Kumar Loading
    • Sandra Ng Loading
    • Muhammad Adam Kamarul Zaman
    本IDC市场看法为零售银行业GenAI应用场景提供指导,须结合IDC关于GenAI技术的其他研究一并阅读。本研究介绍了几个可能为企业带来大幅增长和效率提升的AI和GenAI场景,特别是与零售客户旅程不同环节相关的场景。“GenAI将掀起零售银行业的下一轮颠覆。它不仅会将非结构化数据变成决策参考,还会利用合成数据引入多种新算法。它在图像、文本和语音等伪影生成方面具有颠覆性的能力,可让客户获得即时满足的体验。”IDC亚太区金融洞察研究总监Ashish Kakar表示。
  • By: 

    • Lily Phan Loading
    • Akshay Arun Gulhane
    This IDC Survey includes insights from decision-makers' perspectives regarding the use of shared services, issues faced while using shared services, and ways shared services are used for business automation. Shared services refer to a busin...
  • By: 

    • Zachary Chertok Loading
    • Ivan Oz Loading
    • Alicia Mokwa Loading
    • Lily Phan Loading
    • Amy Loomis, Ph.D. Loading
    • Sam Halwani Loading
    • Bo Lykkegaard Loading
    This IDC Tech Buyer Presentation presents a generative (GenAI) AI functional use case taxonomy for human resources (HR). IDC is publishing functional GenAI use case taxonomies for the following 13 areas:IT operations Software developmentSec...
  • By: 

    • Mona Liddell Loading
    • Marc Strohlein
    • Daniel Saroff Loading
    • Sue Troy
    • Dr. Ron Babin Loading
    • Laurie Buczek Loading
    • Philip Carter Loading
    • Franco Chiam Loading
    • David Clemente Loading
    • Marc Dowd Loading
    • Serge Findling Loading
    • Alejandro Florean Loading
    • Tracy Keeling
    • Finn Li Loading
    • Sandra Ng Loading
    • Niel Nickolaisen Loading
    • Tony Olvet Loading
    • Kevin Prouty Loading
    • Eric Samuel Loading
    • Go Suzuki Loading
    • Christopher Tozzi Loading
    • Rick Villars Loading
    • David Weldon Loading
    • Yukiharu Yorifuji Loading
    本IDC研究报告介绍了IDC对2024年CIO议程的十大预测。IDC CIO/CXO信息科技智库服务咨询与研究集团副总裁Daniel Saroff表示,"这十大预测构成了一份战略性框架,帮助CIO在未来五年内领导其组织度过一个加速变革和颠覆的时期。同时也阐述了IDC对IT部门将要经历的10个重大转变的展望,助力IT高管制定战略规划。"
  • By: 

    • Amy Loomis, Ph.D. Loading
    • Meike Escherich Loading
    • Anu Mehta Loading
    • Lily Phan Loading
    • Kazuko Ichikawa
    • Gina Smith, PhD Loading
    The IDC Perspective discusses the adoption and impact of generative AI (GenAI) across different regions, including North America, Europe, Asia/Pacific, and Japan. It highlights the regional drivers, challenges, and opportunities in GenAI ad...

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