Support Technologies Team

Matthew Eastwood

Senior Vice President, Enterprise Infrastructure, Cloud, Telecom, Security, Developers, Channels and Enabling Technology

Tim Grieser

Research Vice President, Enterprise System Management Software

New Research


By: 
Tim Grieser
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Stephen Elliot
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This IDC study presents a 2022–2026 forecast for the IT operations management software market as of February 2022.According to Tim Grieser, research vice president, Enterprise System Management Software, "The worldwide IT operations managem...
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Rick Villars
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Robert Parker
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Gard Little
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Ritu Jyoti
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Matthew Eastwood
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IBM's earnings release for 2Q 2022 reported revenue of $15.5 billion, representing Y/Y growth of 9% (16% at constant currency). This document will use growth in constant currency unless otherwise noted, but the strong appreciation of the US...
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Tim Grieser
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Stephen Elliot
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This IDC study discusses 2021 vendor market shares and market activity across the worldwide workload management software market, a submarket of IDC's functional IT automation and configuration management (ITACM) software market. Vendor mark...
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Tim Grieser
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Stephen Elliot
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This IDC study discusses 2021 vendor market shares and market activity across the worldwide datacenter system and application control (DSAC) software market, a submarket of IDC's functional IT automation and configuration management (ITACM)...
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Eric Burgener
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Johnny Yu
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Ashish Nadkarni
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Susan G. Middleton
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Phil Goodwin
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Matthew Eastwood
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This IDC Market Note reviews the announcements made at the Pure Storage annual user conference Pure//Accelerate 2022, which was held June 8, 2022, in Los Angeles, California. In his keynote, Pure Storage CEO Charles Giancarlo talked about h...
By: 
Tim Grieser
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Stephen Elliot
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This IDC study provides worldwide IT operations management (ITOM) software market share data for 2021. According to Tim Grieser, research vice president, Enterprise System Management Software at IDC, "Despite the ongoing impact of the globa...
By: 
Tim Grieser
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Shannon Kalvar
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Stephen Elliot
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This IDC study provides a competitive analysis of the worldwide system and service management software market for calendar year 2021.According to Tim Grieser, research vice president, IDC's Enterprise System Management Software, "The worldw...
By: 
Tim Grieser
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Stephen Elliot
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This IDC study examines market shares for the worldwide IT automation and configuration management software market for 2021.According to Tim Grieser, research vice president, Enterprise System Management Software, "The worldwide IT automati...
By: 
Stephen Elliot
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Steve White
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Matthew Eastwood
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Rohit Mehra
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Ashish Nadkarni
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This IDC Market Note presents an impact analysis of the announcement of Broadcom’s planned acquisition of VMware. It includes guidance that customers should consider concerning the acquisition as well as strategic vendor planning.
By: 
Matthew Eastwood
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Dave McCarthy
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Susan G. Middleton
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Ashish Nadkarni
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Steve White
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Jeff Newton
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Bjoern Stengel
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Elaina Stergiades
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Rick Villars
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Leslie Rosenberg
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This IDC Market Perspective focuses on the major announcements from Dell Technologies World 2022, which was held as a hybrid event held live in Las Vegas and virtually during May 2–5, 2022. The event marked a continuation in the evolution o...

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