Enterprise Applications and Digital Commerce Team
New Research
These IDC Pivot Table banner books provide data for IDC's SaaSPath 2023 program, including 23 application categories, broken out by industry: financial services, manufacturing, life sciences, oil and gas, retail, wholesale distribution, pro...
Zoho is a 27-year-old company that started as a CRM vendor. With over 60 products, bootstrapping all the way, Zoho now has 12,000 employees and 90 million users across over 170 countries. Zoho held its United States–based Zoholics conferenc...
SAP recently announced its 1Q23 results. All results discussed in the document will be non-IFRS constant currencies unless otherwise specified. In addition, this earnings call is the first for SAP's new CFO, Dominik Asam, who became the new...
This IDC Tech Buyer Presentation demonstrates how mature Asia/Pacific businesses are changing their DevOps culture to foster digital innovation. Digital innovation is fueled by agile development operations (DevOps) techniques. Investments i...
This IDC study examines the impact of generative artificial intelligence (AI) on business areas in the Asia/Pacific region.The survey results were tabulated from IDC's 2023 Future Enterprise Resiliency and Spending Survey, Wave 2. In this s...
This IDC Survey explores the buying behavior of Asia/Pacific digital-native businesses (DNB) and dives into the differences in buying patterns of DNBs between emerging and mature markets as they face challenges in a macroeconomic environmen...
This IDC Market Perspective examines the convergence trend among financial application vendors related to increasingly complex global e-invoicing mandates. With the growth of e-invoicing, tax compliance software vendors have also worked to ...
This IDC study examines the CRM applications software market for 1H21—1H22. The revenue and market share of the leading vendors are provided for the first half of 2022 (January—June 2022). "Moving into the era of the digital business, deliv...
This IDC Survey highlights the results of IDC's 2023 Future of Customer Experience (FoCX) Survey, conducted between September 2022 to March 2023. This document provides insight into business priorities, customer experience (CX) priories, ch...
This IDC Market Presentation highlights the key findings from small and medium-sized businesses (SMBs) and midmarket companies in IDC's 2023 Asia/Pacific Future SMB and Midmarket Survey. It takes a deeper look at the cloud adoption and spen...
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