James Sivalingam
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This IDC Market Forecast discusses the current state of the security industry and presents a five-year outlook for security software and appliance spending in the Asia/Pacific (excluding Japan) (APEJ) region. The report uses data from IDC's...
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This IDC Perspective highlights the importance of having positive customer experience (CX) that could set a business apart from its competitors, especially in a very crowded market. In the era defined by data, personalization, and data-driv...
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This IDC Market Note discusses the importance of understanding how a customer interacts with a brand on each step of their journey, allowing brands to recognize the actions and approaches needed to be taken and prioritized on each stage of ...
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Asia/Pacific (Excluding Japan and China) Customer Experience Services Vendor Market Shares, 2024
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Asia/Pacific (Excluding Japan) Trust and Resilience Update
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Asia/Pacific Data Privacy and Cybersecurity Regulatory Landscape
More results for Planned Research