Eric Bloom

IDC
Analysts
Current: Eric Bloom

Eric Bloom

Adjunct Research Advisor

Analyst Research

Driving IT Organization Transformation to Support Changing Public Sector IT Operating Models

Jan 2020 | IDC Perspective | Doc # US45719219

By: Thom RubelAdjunct Research Advisor, Eric BloomAdjunct Research Advisor

This IDC Perspective discusses changing public sector IT operating models and provides a step-by-step approach to leading government IT transformation (ITX). The document highlights the conditions for building an effective IT transformation...
Effective Practices for Leading a Multilocation and Multicultural IT Help Desk Function

Sep 2019 | IDC Perspective | Doc # US45519819

By: Eric BloomAdjunct Research Advisor

This IDC Perspective provides guidance for managing IT's internal user services and help desk staff in multiple locations in geographically diverse companies. This may include help desk technicians stationed at various physical locations or...
Developing a Soft Skills Strategy for Government Digital Transformation

Aug 2019 | IDC Perspective | Doc # US45449819

By: Thom RubelAdjunct Research Advisor, Eric BloomAdjunct Research Advisor

This IDC Perspective examines the soft skills required for digital transformation (DX) in public sector organizations. The successful implementation of digital transformation projects hinges on more than just the underlying technologies. Wh...

More results

Analyst Location

United States

Coverage

Life-cycle services, Technology buyer

Regions

North America, Worldwide

Related Links

Planned Research

Team member of

IT Executive Programs, IT Executive Programs Adjunct Analysts, IT Executive Programs Analyst Team