Rich Costello
Senior Research Analyst, Enterprise Communications Infrastructure, Unified Communications & Collaboration (UC&C)
While acquiring Fuze will deliver an immediate boost to 8x8's market share in the European market including in France, which has proven to be a challenging market for 8x8, and an upselling opportunity for adjacent products such as contact c...
While Ericsson has traditionally been one of the mobile industries' leading infrastructure and technology suppliers, acquiring Vonage signals its desire to also curate and capture opportunities in the growing 5G developer ecosystem. Indeed,...
On November 9, 2021, RingCentral and Mitel announced a strategic partnership that makes RingCentral's Message Video Phone (MVP) Mitel's sole UCaaS solution for Mitel's customer base. While the impact on the cloud communications market and t...
This IDC Perspective provides IDC end-user survey data, along with analyst insight and advice, for technology buyers regarding the usage of end-user devices with their UC&C solutions."The importance of UC&C solutions and the devices...
This IDC study provides an assessment of the capabilities and business strategies of 12 vendors in the worldwide UC&C market for 2021. It provides essential guidance for buyer organizations considering a move to a new UC&C solution....
This IDC Market Analysis Perspective (MAP) features the worldwide unified communications and collaboration (UC&C) market. The presentation is designed to provide clients the opportunity to engage with IDC's communications analysts on th...
Five Key UC&C Trends in 2022
Five Things to Watch in UC&C for 2022
IDC MarketGlance: UC&C 1Q 2022
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Analyst Location
United States
Coverage
Telecommunications infrastructure, Unified communications and collaboration, Enterprise IP telephony
Regions
Team member of
IT Executive Programs Analyst Team, Network Infrastructure, Social Business