Rich Costello
The April 2023 GoTo release announcement highlighted features, capabilities, and IT management and support tools that align with business employee and customer engagement priorities. New and enhanced capabilities include ease of use (of app...
The change in the workforce dynamic to increasingly hybrid work is significantly impacting how UC&C suppliers innovate, design, and provision their solutions to meet the needs of the evolving employee experience. The hybrid work model h...
Mitel announced on January 24, 2023, that it has entered exclusive negotiations to acquire the Atos Unify business, an acquisition that will not only give Mitel customers in new regions, upmarket, and in key vertical industries but also ele...
This IDC study aggregates segments of key technology market forecasts that make up the worldwide unified communications and collaboration ecosystem. The segments that have been aggregated for this study represent IDC's customer spend estima...
This IDC Market Glance updates a high-level representative view of major unified communications and collaboration (UC&C) vendors and providers in each of the technology categories presented. UC&C solutions are designed to enhance wo...
This IDC study updates IDC's worldwide unified communications and collaboration (UC&C) research taxonomy to provide market definitions and a framework that IDC uses to track, segment, and forecast the worldwide UC&C market. This tax...
Five Key UC&C Trends in 2023
Five Things to Watch in UC&C for 2022
How the Cloud-based UC is Changing the On-Prem Landscape
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Analyst Location
United States
Coverage
Telecommunications infrastructure, Unified communications and collaboration, Enterprise IP telephony
Regions
Team member of
IT Executive Programs Analyst Team, Network Infrastructure, Social Business