target audience: TECH SUPPLIER  Publication date: Dec 2022 - Document type: Technology Segment - Doc  Document number: # META48604722

Competitive Profiles and 2021 Analysis of Leading IT Services Players in South Africa


  • Jonathan Tullett Loading
  • Derrick Chikanga


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This IDC Technology Segment study presents the top 60 IT services providers in South Africa, including respective market shares based on their performance in 2021. It further examines the performance of the top 5 services providers in the country and provides detailed market share breakdowns by vertical markets and by service types.

This study answers the following questions:

  • What are the top 60 IT services providers in the South African market?
  • What are the top IT services providers for each of IDC's 12 service categories?
  • What are the top IT services providers for each vertical market?

"IDC has seen the market moving towards greater consumption of IT services, particularly during the COVID-19 pandemic, alongside greater deployment of cloud solutions. This reflects a growing preference for as-a-service models, but customer expectations are also becoming more challenging to meet, putting pressure on services providers while creating opportunities for new players. IDC expects to see greater signs of disruption in next year's revenue performance as annuity revenue is depleted and customers pivot towards providers that are able to align directly with business outcomes." — Associate Research Director Jonathan Tullett, IDC sub-Saharan Africa


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