IDC Tracker

Latin America Semiannual Managed Print and Document Services Tracker

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Document services refers to the transfer of the management and operation of one or more document-intensive activities or processes from an organization to an external, third-party services provider. Latin America Semiannual Managed Print and Document Services Tracker® is the ultimate planning tool for those companies providing the management of a distributed fleet of desktop/workgroup devices (printers, MFPs, scanners), day-forward and back-file centralized onsite or offsite scanning and archiving, and content management software solutions.

Technology Coverage

This tracker provides total market size and vendor share for the following technology areas. Measurement for this tracker is in revenue and numbers of printed pages under a printing services and content management contract.

Core Coverage

  • Basic print services
  • Managed print services

Optional Content Add-Ons

  • Indirect versus direct sales
  • Vertical markets: Commerce, education, healthcare, finance, government, manufacturing, oil/gas/mining, services, utilities

Geographic Scope

  • Brazil, Chile, Argentina, Colombia, Mexico, Peru, and the rest of the Latin America region

Data Deliverables

This tracker is delivered on a semiannual basis via a web-based interface for online querying and downloads. Deliverables for this tracker are listed below. For a complete delivery schedule, please contact an IDC sales representative.

  • Historical data
  • Forecast data
  • PDF presentation

Forecast Coverage

Forecasts for this tracker are updated semiannually and include three years of historical data and an additional five years of annual market projections. Forecasts are available at the country level. Examples of the forecasts included in this tracker are as follows:

Core Forecast Coverage

  • Basic print services
  • Managed print services


  • By vertical markets (commerce, education, finance, healthcare, government, manufacturing, oil/gas/mining, services, utilities)
Alejandra Marino

Manager, Imaging Solutions, Latin America

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