target audience: TECH SUPPLIER Publication date: Mar 2023 - Document type: Web Conference Proceeding: Tech Supplier - Doc Document number: # EUR250505423
The Connected Enterprise: Why Integrating Front- and Back-Office Processes Matters, and How to Make It Happen
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Abstract
This IDC Web Conference Proceeding highlights the challenges related to disconnected processes within European organizations and shows how they can harm customer experience. It discusses the role of automation and analytics in creating a connected enterprise and how enterprise resource planning (ERP) modernization can help.