TECH SUPPLIER Oct 2022 - Market Perspective - Doc # EUR149778822

ServiceNow Leverages its Proprietary Workplace Solutions to Ease its Global Transition to Hybrid Work

By:

Mario Lombardo,
Mick Heys
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Abstract

This IDC Market Perspective discusses the case study of ServiceNow as an example of hybrid work implementation in a global enterprise.

"It's always interesting when a company uses its own technology internally. This case study shows ServiceNow 's ability to use and adapt its tools for a demonstrable outcome in a mission-critical area. This success has led to product improvements that can benefit all customers of the company," said Mick Heys, vice president, Future of Workspace & Imaging at IDC.


Coverage

Subscriptions Covered

Europe: Future of Work


Companies Covered

ServiceNow, Inc.


Regions Covered

Western Europe


Topics Covered

Future of work, Retention


Content


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