target audience: TECH SUPPLIER Publication date: Oct 2022 - Document type: Market Perspective - Doc Document number: # EUR149778822
ServiceNow Leverages its Proprietary Workplace Solutions to Ease its Global Transition to Hybrid Work
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Abstract
This IDC Market Perspective discusses the case study of ServiceNow as an example of hybrid work implementation in a global enterprise.
"It's always interesting when a company uses its own technology internally. This case study shows ServiceNow 's ability to use and adapt its tools for a demonstrable outcome in a mission-critical area. This success has led to product improvements that can benefit all customers of the company," said Mick Heys, vice president, Future of Workspace & Imaging at IDC.