TECH SUPPLIER Oct 2022 - Market Perspective - Doc # EUR149778822

ServiceNow Leverages its Proprietary Workplace Solutions to Ease its Global Transition to Hybrid Work


Mario Lombardo,
Mick Heys

This IDC Market Perspective discusses the case study of ServiceNow as an example of hybrid work implementation in a global enterprise.

"It's always interesting when a company uses its own technology internally. This case study shows ServiceNow 's ability to use and adapt its tools for a demonstrable outcome in a mission-critical area. This success has led to product improvements that can benefit all customers of the company," said Mick Heys, vice president, Future of Workspace & Imaging at IDC.


Subscriptions Covered

Europe: Future of Work

Companies Covered

ServiceNow, Inc.

Regions Covered

Western Europe

Topics Covered

Future of work, Retention


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