TECH SUPPLIER Oct 2022 - Market Forecast - Doc # EUR149750822

European Unified Communications and Collaboration Forecast, 2021–2026

By:

Oru Mohiuddin
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,
Graham Fruin
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Abstract

The IDC Market Forecast examines the European UC&C market, with breakdowns for the various technologies and services that constitute this market, namely, UC applications and IP telephony equipment, videoconferencing and telepresence equipment, team collaborative applications, other collaborative applications, and UCaaS. It also breaks down the market by business size and key geographies. The study outlines major market trends and provides recommendations for market players.

"Expectations from UC&C solutions are increasing as the technology matures beyond just communication tools to enable complex jobs for remote workers under hybrid work. Such solutions must be able to break the sense of a physical gap among distributed workers/colleagues. Applications will need to integrate seamlessly with other business-specific applications and capabilities need to expand to fit a wide range of workstreams and personas across different verticals," said Oru Mohiuddin, senior research manager, IDC Europe.


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