TECH SUPPLIER Jun 2022 - IDC Survey - Doc # EUR149229022

European Enterprise Communications Survey, 2022: Key Technology and Services Investment Trends


Sylvia Wünsche
On-line Presentation


This IDC Survey analyzes key technology and services investments trends in Europe and identifies business opportunities for technology solution providers in the next 12 months. The survey is based on IDC's annual European Enterprise Communications Survey, 2022.

IDC's European Enterprise Communications Survey is an annual survey and a "must have" for technology providers. It identifies organizations' priorities around enterprise communications services including telecommunications, collaboration, cloud, network, and life-cycle services. In addition, it provides an overview of companies' network investment strategies, challenges, and service provider preferences.

Results are available for 11 European countries (Belgium, France, Germany, Italy, the Netherlands, Spain, Sweden, Switzerland, the U.K., Czech Republic, and Poland), six verticals (finance, manufacturing, the public sector, retail/wholesale, business services, and transport), and six business size segments (companies with 50–99 employees, 100-249 employees, 250–499 employees, 500-999 employees, 1,000-4,999 employees, and 5,000 or more employees) on request.

"In 2022, we see a recovery of the ICT and networking market due to post-crisis pent-up demand. However, the market rebound is subdued by the COVID-19 lockdown in China, the Russia-Ukraine War, and increasing inflation in Europe, leading to further supply chain constraints and a more pragmatic ICT investment approach than last year. Investments focus on cloud, security, Wi-Fi 6, SDN, network automation, and increasingly, network-as-a-service solutions. Demand for security continues to be crucial for success, and it requires a strong demonstration of solution providers' expertise in this domain," said Sylvia Wünsche, senior research analyst, European Enterprise Network and Life-Cycle Services.


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