TECH SUPPLIER Nov 2022 - Market Presentation - Doc # CA48456322

Buyer Perspectives on SaaS Applications and Vendors in Canada, 2022


Anu Mehta
Megha Kumar
On-line Presentation


This IDC Market Presentation covers the primary SaaS vendors across human capital management applications, financial applications, customer relationship management applications, enterprise resource management/enterprise resource planning (ERM/ERP) applications, team collaborative applications, and conferencing applications in Canada.

It provides a view by IT versus LOB, SMB segmentation, and sector adoption. It covers the top attributes that organizations in Canada prioritize when selecting these six workloads as well as the issues they may have experienced with their primary vendors. It also provides the buyer perspective on the top attributes that organizations associate with their primary vendor by workload.

This IDC Market Presentation draws on responses from IDC Canada's 2022 IT and Business Advisory Panel n2 that covered 352 organizations in Canada and covered both IT and business decision makers.


  • 42 slides

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