target audience: TECH SUPPLIER Publication date: Nov 2022 - Document type: Market Presentation - Doc Document number: # CA48456322
Buyer Perspectives on SaaS Applications and Vendors in Canada, 2022
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Abstract
This IDC Market Presentation covers the primary SaaS vendors across human capital management applications, financial applications, customer relationship management applications, enterprise resource management/enterprise resource planning (ERM/ERP) applications, team collaborative applications, and conferencing applications in Canada.
It provides a view by IT versus LOB, SMB segmentation, and sector adoption. It covers the top attributes that organizations in Canada prioritize when selecting these six workloads as well as the issues they may have experienced with their primary vendors. It also provides the buyer perspective on the top attributes that organizations associate with their primary vendor by workload.
This IDC Market Presentation draws on responses from IDC Canada's 2022 IT and Business Advisory Panel n2 that covered 352 organizations in Canada and covered both IT and business decision makers.