TECH BUYER Apr 2022 - IDC Perspective - Doc # AP47846921
IDC Perspective: Redefining Value for the Digital-First World: Introducing the IDC Future Enterprise Value Framework
This IDC Perspective introduces the IDC future enterprise value framework. Rapid changes in personal, business, and societal priorities have altered how enterprise value is perceived and recognized. The core question that has emerged is how economic growth can be achieved in a more resilient and sustainable manner in an increasingly digital world. As organizations strive to become future enterprises, new success metrics and key performance indicators (KPIs) are needed to effectively track and measure organizations' ability to effectively contribute to and derive value from the broader ecosystem.
"Historically, companies were evaluated purely in terms of end financial dividends to shareholders. That is no longer enough. To compete in the digital-first world, organizations must leverage both traditional and leading metrics to track the flows of value to internal and stakeholders. In fact, future enterprises are characterized by their ability to capitalize on change by continuously deriving value from their core business activities while symbiotically benefiting from and contributing to all their stakeholders, within the enterprise, within the broader ecosystem, as well as within the larger society and environment," says Daniel-Zoe Jimenez, associate vice president, Digital Transformation, DNB, CX and SMB at IDC Asia/Pacific.
"Transparency of an enterprise's larger purpose is a hallmark of best practice. Its relevance goes beyond strategy and brand reputation all the way to product design and hiring. Metrics and targets make this purpose real," says Dr. Chris Marshall, associate vice president, Analytics, at IDC Asia/Pacific.
PT Bank Mandiri Tbk, ING Bank N.V., Banco Bilbao Vizcaya Argentaria S.A., The Procter & Gamble Company, Salesforce.com, Inc., SCANIA Aktiebolag, Haier Group, ONEDEGREE SRL, HP Inc., WeBank Co., Ltd., VMware, Inc., ZUELLIG PHARMA LTD, Thai Beveragr PLC, Microsoft Corporation
COVID-19, Cognitive/artificial intelligence, Digital transformation, Future of connectedness, Future of customer experience, Future of digital infrastructure, Future of digital innovation, Future of industry ecosystems, Future of intelligence, Future of operations, Future of trust, Future of work, Technology buyer