Abstract

This IDC report portrays the care-shifting trends into care anywhere, artificial intelligence (AI)–driven predictive care, and personalized care, strongly supported by technology and patient-/consumer-centric ecosystems. The three care areas are demonstrated in the report by merging regional trends captured through data from IDC's 2021–2022 Future Enterprise Resiliency and Spending Survey, corresponding IDC predictions, and case examples.

The report also emphasizes the need to change from legacy systems to align with modern healthcare workflow as healthcare organizations prioritize intelligent digital workspaces moving forward. The report concludes with essential guidance for tech buyers and how tech suppliers need to be aligned.

"As patient-centric care takes precedence across Asia/Pacific, the healthcare system, workplace, and workforce need to be redefined moving forward. Although structured data capture, data governance, and AI adoption play vital roles in this redefining process, healthcare organizations also need to plan for intelligent digital workspaces and intelligent physical workplaces to ensure inclusive patient-centric care," says Manoj Vallikkat, senior research manager, IDC Asia/Pacific Healthcare Insights.

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