target audience: TECH BUYER Publication date: Jun 2021 - Document type: IDC MarketScape - Doc Document number: # AP47156121
IDC MarketScape: Asia/Pacific Oracle Implementation Services 2021 Vendor Assessment
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Abstract
This IDC study uses the IDC MarketScape model to provide an assessment of SPs participating in the Oracle implementation services market with specific offerings and capabilities in the segment. It discusses both the quantitative and qualitative characteristics that lead to success in the ecosystem. The evaluation is based on a comprehensive and rigorous framework that assesses vendors relative to one another and the criteria and highlights the factors expected to be the most influential for success in the market in both the short and the long term.
"Buyers in Asia/Pacific are gravitating toward Oracle software-as-a-service (SaaS) solutions because of their ability to scale, standardize business processes, and provide access to innovation at a competitive price point. Implementation SPs play a critical role in enabling these value proposition and, in most cases, maximizing value from the customer's existing Oracle application investments," says Rijo George Thomas, senior market analyst, Software and Services Research, IDC Asia/Pacific. "In this regard, buyers need to look beyond traditional service delivery key performance indicators (KPIs) for SP selection to include change management expertise, tools, and frameworks to enable faster time to value, alignment with the organization's top business priorities, industry expertise, and partnership maturity with Oracle," Thomas adds.