Artificial Intelligence and Automation Team

Surjyadeb Goswami

Research Director

Ashish Nadkarni

Group Vice President and General Manager, Worldwide Infrastructure Research

Andrew Gens

Research Analyst, AI Software

Nina Turner

Research Director, Semiconductor Technology Supply Chain Intelligence; Enabling Technologies: AI and Automotive Semiconductors

Madhumitha Sathish

Research Manager, High Performance Computing

Heather West, PhD

Research Manager, Performance Intensive Computing, Worldwide Infrastructure Research

Ritu Jyoti

Group Vice President/General Manager, Worldwide Artificial Intelligence, Automation, Data and Analytics Research Practice

David Schubmehl

Research Vice President, Conversational Artificial Intelligence and Intelligent Knowledge Discovery

Hayley Sutherland

Research Manager, Conversational AI & Intelligent Knowledge Discovery

Maureen Fleming

Program VP, Worldwide Intelligent Process Automation Market Research and Advisory Service

Shari Lava

Senior Director, AI and Automation

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

Jennifer Hamel

Senior Research Director, Enterprise Intelligence Services

Neil Ward-Dutton

VP Automation, AI & Analytics Europe

Jennifer Cooke

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Pietro Delai

Research Director, Latin America Enterprise Infrastructure and Cloud Services, Worldwide Infrastructure Research

Harish Dunakhe

Research Director, Software and Cloud, META IDC

Peter Rutten

Research Vice-President, Performance Intensive Computing, Worldwide Infrastructure Research

Yanxia Lu

Research Director

Nobuko Iisaka

Research Manager, Software & Services, Research, IDC Japan

Anne Cheng

Research Manager

Rakesh Patni

Associate Research Director

New Research


  • By: 

    • Heather West, PhD Loading
    • Ashish Nadkarni Loading
    At D-Wave Analyst Day 2024, D-Wave Quantum made several announcements regarding the company's recent advancements in its quantum computing development road map. During 2024, the company plans to release a new Advantage2 prototype and a next...
  • By: 

    • Neil Ward-Dutton Loading
    • Elena Semenovskaia Loading
    • Ewa Zborowska Loading
    This IDC Tech Buyer Presentation is a roundup of the European implications of IDC's FutureScape: Worldwide Artificial Intelligence and Automation 2024 Predictions.
  • By: 

    • Chandana Gopal
    • Hayley Sutherland Loading
    Qlik’s announcement of its acquisition of Kyndi for its natural language, search, and generative AI technology highlights the importance of unlocking unstructured data in enterprises. The intent is to enhance the user experience by analyzin...
  • By:  Jennifer Cooke Loading

    IDC Innovators are emerging vendors with revenue <$100 million that have demonstrated either a groundbreaking business model or an innovative new technology — or both. This IDC Innovators study highlights three technology providers, Nedg...
  • By:  Jennifer Hamel Loading

    This IDC Market Presentation showcases 16 case studies provided by enterprise intelligence services providers in the area of generative AI (GenAI).In 2023, IDC reached out to services providers to submit recent case studies exemplifying the...
  • By:  Hayley Sutherland Loading

    This IDC Vendor Profile analyzes Uniphore, a significant player in the conversational AI market, focusing on large-scale enterprise deployments. It also analyzes the company’s unique approach to conversational AI and automation, as well as ...
  • By:  Yanxia Lu Loading

    2023年成为生成式AI的元年,各行各业开始尝试使用类ChatGPT产品。随着越来越多的企业对生成式AI开始从观望转向探索阶段,如何选择合适的算力提供商、适配的模型以及最优的模型服务平台,是企业用户面临的迫切问题。本报告介绍了在算力层、模型层、平台层以及智算服务层的市场进展以及典型厂商。IDC中国研究总监卢言霞表示:“面向下一代生成式AI应用,企业应该注重为用户提供丰富的模型选择,低门槛的生成式AI应用开发平台,以及负责任的AI开发策略。”
  • By:  Heather West, PhD Loading

    Quantum computing start-up, Alice & Bob, as well as researchers from Inria Research Institute, announced new quantum error correction architecture, specifically low-density parity-check (LDPC) codes on cat qubits, which promises to redu...
  • By:  Jennifer Hamel Loading

    This IDC Market Presentation showcases 19 case studies provided by enterprise intelligence services providers in the area of AI-enabled analytics.In 2023, IDC reached out to services providers to submit recent case studies exemplifying thei...
  • By:  Hayley Sutherland Loading

    This IDC study represents a vendor assessment of the knowledge discovery software for internal-facing use cases market through the IDC MarketScape model. This assessment discusses both quantitative and qualitative characteristics that provi...

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