Asia/Pacific Software Team

Sandra Ng

Group Vice President and General Manager

Sungmin Jo

Research Analyst

Franco Chiam

Vice President

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

Chris Zhang

Research Director, IDC Asia/Pacific Software Research Group.

Daphne Chung

Research Director, Cloud Services and Software Research, IDC Asia/Pacific

Avneesh Saxena

Group Vice President, Domain Research Group, IDC Asia/Pacific

Supriya Deka

Research Manager

Gurpal Singh

Senior Research Manager

Shirley Tsai

Senior Research Manager

Daisy Wan

Market Analyst

Neha Gupta

Senior Research Manager

Abhishek Kumar

Associate Research Director

New Research


  • By: 

    • Lavanya Jindal
    • Seng Keong Low
    • Daniel-Zoe Jimenez Loading
    This IDC Market Glance provides a current overview of the Asia/Pacific (including Japan) (APJ) customer experience (CX) landscape. It depicts who the major software and services players in the Asia/Pacific market are across 20 segments. As ...
  • By: 

    • Supriya Deka Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Perspective examines the automation trends in small and medium-sized businesses (SMBs) and midmarket segments across different business functions, as well as in customer relationship management (CRM), human capital management (HCM)...
  • By: 

    • Sarah Park
    • Sungmin Jo Loading
    • Shahnawas Latiff
    This IDC Presentation provides a detailed analysis of the market and competitive landscape in cloud services and software technology in South Korea from January to July 2022 (1H22). It covers revenue snapshots for infrastructure as a servic...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Market Perspective offers insights about the challenges, industry trends, and best practices of telecom firms driving digital innovation in Asia/Pacific. The digital-first concept is being embraced by telecom firms around the regio...
  • By: 

    • Abhishek Kumar Loading
    • Surya Narayan Saha Loading
    This IDC Market Presentation is designed to provide technology sellers' sales, marketers, and product and channel managers with foundational insight into the financial services industry (FSI) in Asia/Pacific in 2023. By understanding how th...
  • By: 

    • Neha Gupta Loading
    • Rithika Ponnala
    • Sharath Srinivasamurthy Loading
    This document aims to analyze the progress of digital transformation (DX) across key industries in India, amid the challenging business and global economic environment. This presentation analyzes the impacts of inflation pressure, fear of r...
  • By: 

    • Abhishek Kumar Loading
    • George Briford Loading
    • Karen Augustine
    This IDC Financial Services Market Trends 2023 Worldwide report aims to provide technology vendors with an overview of the key business trends shaping the financial services industry in 2023. The report offers a foundation of industry knowl...
  • By: 

    • Daphne Chung Loading
    • Rick Villars Loading
    "The growing trend toward hybrid cloud with best-fit and cloud strategies is fueling the greater need for cloud management, cloud economics, and automation. As complexity grows and budget constraints increase, organizations will seek to dri...
  • By: 

    • Ankan Biswas
    • Daphne Chung Loading
    This IDC Perspective details the fundamental concepts of sustainability and how cloud providers in the region have positioned themselves as sustainable business partners. This document also touches on the need for sustainability in the regi...
  • By: 

    • Rithika Ponnala
    • Neha Gupta Loading
    • Sharath Srinivasamurthy Loading
    This IDC study examines the digital readiness of the C-suite across India organizations and guides sales and marketing leaders of technology vendors. The guidance has been formulated based on the analysis of digital strategy adoption, techn...

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