Asia/Pacific Software Team

Sandra Ng

Group Vice President and General Manager

Sungmin Jo

Research Analyst

Franco Chiam

Vice President

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

Chris Zhang

Research Director, IDC Asia/Pacific Software Research Group.

Daphne Chung

Research Director, Cloud Services and Software Research, IDC Asia/Pacific

Avneesh Saxena

Group Vice President, Domain Research Group, IDC Asia/Pacific

Supriya Deka

Research Manager

Gurpal Singh

Senior Research Manager

Shirley Tsai

Senior Research Manager

Daisy Wan

Market Analyst

Neha Gupta

Senior Research Manager

Abhishek Kumar

Associate Research Director

New Research


  • By: 

    • Lavanya Jindal
    • Seng Keong Low
    • Daniel-Zoe Jimenez Loading
    This IDC Market Note discusses the announcement made in Salesforce's Connections event on June 7‒8, 2023, for marketing and commerce professionals. The company launched its generative AI (GenAI) products: Marketing GPT and Commerce GPT. Sal...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Market Note considers GitLab’s recent release of the artificial intelligence (AI)–powered DevSecOps platform GitLab 16.0. GitLab 16.0 includes code suggestions that allow users to develop better code quicker and more effectively. I...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Market Perspective offers insights into cloud-native open source tools and how they are playing an important role in driving digital innovation in the Asia/Pacific region. It also provides a brief overview of essential components a...
  • By: 

    • Supriya Deka Loading
    • Lisashree Mishra Loading
    • Daniel-Zoe Jimenez Loading
    This IDC study examines the financial applications software market for 2021–2022. The revenue and market share of the leading vendors are provided for the year 2022."As businesses increasingly seek tailored financial solutions that fit thei...
  • By: 

    • Daphne Chung Loading
    • Shahnawas Latiff
    This IDC Survey includes data from IDC's Future Enterprise Resiliency and Spending Survey conducted in 2023 and IDC's Asia/Pacific Enterprise Services Sourcing Survey 2H22. The document provides the results and analysis of senior IT leaders...
  • By: 

    • Lavanya Jindal
    • Seng Keong Low
    • Daniel-Zoe Jimenez Loading
    This IDC Market Perspective discusses the generative AI (Gen AI) landscape and its implications on customer experience (CX). IDC contextualizes what this means for the customer service market in terms of the impact, its potential to augment...
  • By:  Abhishek Kumar Loading

    This Market Presentation Report aims to provide technology vendor product managers and those responsible for market/competitive intelligence with an industry overview of IDC spending guide forecasts numbers and insights into the regional fi...
  • By:  Abhishek Kumar Loading

    This Market Presentation Report aims to provide technology vendors with an overview of the key business trends shaping the financial services industry in 2023 in Asia/Pacific. The report offers a foundation of industry knowledgeto: Develop ...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Perspective offers insights into generative AI code generators and how they are playing an important role in boosting developers' efficiency and productivity in Asia and the Pacific. It also provides a brief overview of popular ven...
  • By: 

    • Abhishek Kumar Loading
    • George Briford Loading
    • Karen Augustine
    • Surya Narayan Saha Loading
    This IDC Market Presentation is designed to provide technology sellers' sales and marketers as well as product and channel managers with foundational insightinto the global financial services industry (FSI) landscape in 2023. By understandi...

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