Asia/Pacific Services Team

Linus Lai

Vice President

Sandra Ng

Group Vice President and General Manager

Franco Chiam

Vice President

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

Sakshi Grover

Senior Research Manager

Mikhail Jaura

Senior Research Analyst

Pushkaraksh Shanbhag

Associate Research Director

Shouvik Nag

Sr. Market Analyst

Supriya Deka

Research Manager

Liew Siew Choon

Senior Research Manager, Public Cloud Services, IDC Asia/Pacific

Rijo George Thomas

Senior Research Manager

Benjamin Ten

Market Analyst

Neha Gupta

Senior Research Manager

Sangji Kim

Senior Research Analyst

New Research


  • By: 

    • Christian Fam
    • Sakshi Grover Loading
    • James Sivalingam
    This IDC MarketScape examined 12 different vendors that offer cloud security services in the highly competitive and maturing Asia/Pacific market. The participating firms were meticulously evaluated using the IDC MarketScape model, which rev...
  • By: 

    • Lavanya Jindal
    • Daniel-Zoe Jimenez Loading
    This IDC Presentation discusses the Asia/Pacific (excluding Japan) (APEJ) regionalization of the IDC FutureScape: Worldwide Future of Customer Experience 2024 Predictions (IDC #US50111423, October 2023). The era of AI everywhere, coupled wi...
  • By: 

    • Shouvik Nag Loading
    • Simon Piff Loading
    This IDC MarketScape provides a view of the leading software-defined WAN (SD-WAN) infrastructure vendors operating within Asia/Pacific. The research is based on the IDC MarketScape process, with deeper focus on Asia/Pacific's ability to exe...
  • By: 

    • Lavanya Jindal
    • Daniel-Zoe Jimenez Loading
    This IDC Presentation is an accompanying piece to the IDC FutureScape: Worldwide Future of Customer Experience 2024 Predictions — Asia/Pacific (Excluding Japan) Implications. This document provides insights and guidance to technology sales ...
  • By: 

    • Franco Chiam Loading
    • Simon Piff Loading
    This IDC Perspective discusses the nomination details of the Best in Future of Digital Infrastructure winner from the IDC Future Enterprise Awards 2023 in the Asia/Pacific region and how generative AI (GenAI) can impact organizations in the...
  • By:  Pushkaraksh Shanbhag Loading

    This IDC study represents the vendor assessment of the 2023 cloud professional services (CPS) market through the IDC MarketScape model. This research is a quantitative and qualitative assessment of the characteristics that explain a vendor'...
  • By:  Benjamin Ten Loading

    This IDC Market Presentation provides a detailed historical analysis of the market and competitive landscape in IT services in Malaysia from January to June 2023 (1H23). This study covers key findings and revenue snapshots for project-orien...
  • By: 

    • Supriya Deka Loading
    • Daniel-Zoe Jimenez Loading
    This IDC study examines the security software market for 2021–2022. The revenue and market share of the leading vendors are provided for the year 2022."Security is not just an option for SMBs and midmarket companies; it is the foundation fo...
  • By: 

    • Alan Webber Loading
    • Chandana Gopal
    • Heather Hershey Loading
    • Daniel-Zoe Jimenez Loading
    • Wayne Kurtzman Loading
    • Shari Lava Loading
    • Gerry Murray Loading
    • Mickey North Rizza Loading
    • Aly Pinder Loading
    • David Wallace
    • Mary Wardley
    This IDC Market Perspective summarizes the key announcements from the Salesforce Dreamforce 2023 event and provides some analyst perspectives on the different announcements and innovations from Salesforce. "Salesforce is a significant provi...
  • By:  Linus Lai Loading

    This IDC Perspective provides insights and recommendations for multinational healthcare organizations looking to accelerate their respective generative AI (GenAI) strategies based on discussion with Virtus Health's chief digital health offi...

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