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Infosys Analyst and Advisor Day, 2024

Sun, 21 Apr 2024 04:00:00 GMT

This IDC Market Perspective describes the key takeaways from the Infosys Analyst and Advisory Day event in Richardson, Texas, on March 7, 2024. The event focused on Infosys customers that deployed Infosys Cobalt (a set of cloud-based services, solutions, and platforms for enterprises) and now has a new focus on Infosys Topaz that will leverage data, analytics, and AI to drive enterprise growth and enable connected ecosystems for clients. Infosys featured a variety of vertical-focused customers and some that featured Oracle Cloud Infrastructure. This document describes the top impressions of several IDC analysts who attended the event.

"Infosys struck a balance detailing what it can do for customers around cloud computing but also the new realm of AI as a business catalyst going forward," said Scott Tiazkun, research manager, Security Services at IDC. "More importantly, it was able to provide customers that are not adopting new technology for the sake of adoption but addressing real industry issues and showing that industry clouds and AI can have everyday purpose."

How Do IT Maintenance and Management Resources Vary by SMB Size?

Katie Evans — Fri, 19 Apr 2024 04:00:00 GMT

This IDC Survey Spotlight examines the resources SMBs use to maintain and manage IT based on SMB employee size. IDC finds that 40% of global SMBs do not have one full-time IT employee in-house, the same percentage as in 2023.

Market Analysis Perspective: Japan Datacenter Facility and Colocation Strategies, 2024

Mimei Ito — Fri, 19 Apr 2024 04:00:00 GMT

本プレゼンテーションは国内データセンターサービス市場およびデータセンターファシリティ市場の市場動向をまとめたものである。データセンターサービスには、コロケーション、ホスティングなどを含む。また、データセンターファシリティとは、データセンターの冷却システム、電気設備、建設躯体などを指す。

本プレゼンテーションには、国内データセンターサービス市場予測、国内データセンターの面積／電力キャパシティ予測、新設投資市場予測、保守更新市場予測と並んで、データセンターサービスの利用に関するユーザー動向の分析などが含まれる。

InfoCert Takes Digital Trust to the Next Level

Jacqui Hendriks — Thu, 18 Apr 2024 04:00:00 GMT

This IDC Vendor Profile provides an overview of InfoCert, a Tinexta Group company. It explores how it has developed further internationally since being positioned by IDC as a major market player in IDC MarketScape: Worldwide eSignature Software 2023 Vendor Assessment (IDC #US49646923, September 2023).

Lexmark Brings Disruptive A4 Simplicity to Its New A3 9-Series

Keith Kmetz — Wed, 17 Apr 2024 04:00:00 GMT

Lexmark has launched a new A3 portfolio called the 9-Series. The new series incorporates the company's unique approach of scaling up its established A4 technology to create a new internally developed A3 platform. By doing so, Lexmark brings several benefits of A4 technology into the larger A3 format size.

AI Transformation of Services — Engagement Models and Employee Impact

Tue, 16 Apr 2024 04:00:00 GMT

This IDC Perspective discusses AI transformation of services and related engagement models and employee impact. The proliferation of AI has surged through multiple aspects of business operations. From IT operations and management to line-of-business process executions, organizational utilization of AI has moved far beyond remedial task execution. However, while the swell of AI adoption has pushed forward, AI risks and pitfalls lurk. Explainability and trustability, control and governance, and data privacy and security have fueled concerns and sidetracked organizational initiatives with AI.

"AI is rapidly transforming services, reshaping engagement models, and impacting talent management within organizations," explains Pete Marston, research director, Worldwide Intelligent Application Services at IDC. "IDC expects AI will be a powerful asset for sustainable business growth and competitive advantage moving forward. Through improving efficiency, enabling data-driven decision-making, and enhancing customer experiences, organizations that strategically leverage AI technologies will be strongly positioned for success so long organizations deftly manage and minimize the many risks with AI."

An Industry Snapshot Around Who Makes Decisions Regarding IoT Investments Within North American Organizations

Patrick Filkins — Tue, 16 Apr 2024 04:00:00 GMT

This IDC Survey Spotlight highlights data from IDC's North American Enterprise 5G, IoT, and Private Networks Survey, published in December 2023. The data presents enterprise and industrial buyer views related to IoT adoption and decision-making.

国内データセンターファシリティ市場予測、2024年～2028年

Mimei Ito — Mon, 15 Apr 2024 04:00:00 GMT

本調査レポートは、国内データセンター（DC）ファシリティ市場の新設／増設市場と保守／更新市場を主な対象として、市場規模の推計と予測を行っている。本調査レポートが対象とするDCファシリティ市場とは、建築物、電気設備、冷却システムなどである。対象とするDCは、国内に設置された事業者DCと企業内DCである。

「DC建設コストは上昇しているが、ハイパースケールDCの建設投資意欲は依然として旺盛であり、市場規模の拡大を加速させている」と、IDC Japan、Software & Servicesのリサーチマネージャーである伊藤未明は述べている。

2024 is a Year of Choices for S4 Capital and Media.Monks, After Growth Disappears in 2023

Douglas Hayward — Thu, 11 Apr 2024 04:00:00 GMT

Media.Monks owner S4 Capital posted 2023 revenue down 7.8% in like-for-like terms at £1,012 million (just over $1.2 billion) in 2023, with net revenue excluding direct costs down 4.5% at £873 million (just under $1.1 billion). With its former high growth suddenly gone and no indication of its return in 2024, Media.Monks may have to consider some radical alternatives if it is to return to growth and become a more strategic and more transformational partner to CMOs.

EMEA Employee Retention Trends, 2024

Bo Lykkegaard — Wed, 10 Apr 2024 04:00:00 GMT

This IDC Survey examines responses from 4,300 employees across Europe, the Middle East, and Africa (EMEA) related to their plans for job change, reasons behind looking for a job change, or not looking. These responses were collected in February and March in IDC's FoW Employee Experience EMEA Survey, 2024. The presentation also explores what the results mean for vendors of human capital management (HCM) and payroll applications.

"Employee retention is increasing in EMEA as key economic indicators such as inflation improves," said Bo Lykkegaard, associate vice president, European software research at IDC. "We see a strong potential for applications that help employers monitor employee sentiment, simplify and improve employee experience related to HR matters, and engage employees of all types whether at a desk, onsite, or on the move."