Post-COVID-19: A CIO Recovery Guide — Creating a New Digital Business Budget

Executive Snapshot

• Figure: Executive Snapshot: Post-COVID-19 — Creating A New Digital Business Budget

Situation Overview

• Figure: The Five Phases of the Post-COVID-19 Recovery

• Steps for IT Post-COVID-19 Budgeting: Remaining Competitive in Times of Uncertainty

• Step 1 — Empower the Leadership Team to Steer the Budgetary Course

• Step 2 — Initiate an Agile Digital Business Playbook Around Each Phase of the Journey to Recovery

• Step 3 — Adopt a Multidisciplinary, Flexible, and Short Cycle Time Decision-Making Process

• Step 4 — Establish Greater IT Cost Transparency and the Ability to Forecast IT Service Portfolio Scenarios

• Budget Leadership Through the Five Phases of Post-COVID-19 Recovery

• Phase 1: Crisis — Business Continuity

• Table: Phase 1: Playbook Program with Sample Agenda and Actions

• Phase 2: Slowdown — ROI Focus

• Table: Phase 2: Playbook Program with Sample Agenda

• Phase 3: Recession — Operational Resiliency

• Table: Phase 3: Playbook Program with Sample Agenda

• Phase 4: Investment — Acceleration

• Table: Phase 4: Playbook Program with Sample Agenda

• Phase 5: Recovery — Innovation

• Table: Phase 5: Playbook Program with Sample Agenda

• Delivering the Post-COVID-19 Recovery Budget

• Scenario Planning — Place Your Bets

• Figure: Planning Scenario Cost Curves, 2019–2022

Advice for the Technology leader

• Figure: Essential Guidance

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• Related Research

• Synopsis