target audience: TECH BUYER  Publication date: Dec 2023 - Document type: IDC PeerScape - Doc  Document number: # EUR149441622

IDC PeerScape: Best Practices for Scaling Automation with a Center of Excellence

By: 

  • Elena Semenovskaia
  • Neil Ward-Dutton
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Content

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Table of Contents


  • IDC PeerScape Figure

    • Figure: IDC PeerScape: Best Practices for Scaling Automation with a Center of Excellence

  • Executive Summary

  • Peer Insights

    • Practice 1: Build a COE as Part of an Organizational Strategy and Support Strategic Alignment with the Business

    • Challenge

    • Examples

    • Deloitte

    • Hapag-Lloyd

    • Guidance

    • Practice 2: Constantly Review the COE Operating Model and Be Ready for Changes

    • Challenge

    • Examples

    • Deloitte

    • Credit Suisse

    • Hapag-Lloyd

    • Guidance

    • Practice 3: Expand COE Functions Beyond Technical Expertise

    • Challenge

    • Examples

    • Hapag-Lloyd

    • SEG Automotive Manufacturing Company

    • A Large Financial Organization in the U.K.

    • Guidance