target audience: TECH BUYER Publication date: May 2024 - Document type: IDC PeerScape - Doc Document number: # US51997924
IDC PeerScape: Practices to Increase Trust in AI
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Abstract
This IDC PeerScape discusses practices to improve trust in AI and GenAI usage.
"Trustworthy AI development and use consider not only the accuracy rate and potential use cases for AI technologies but also the downstream effects of AI and GenAI technologies on customers, employees, and the broader public," said Grace Trinidad, research director, Future of Trust at IDC. "Trustworthy implementation of AI and GenAI is preceded by an AI governance structure and strategy that has input from multiple areas of an organization and maintains human oversight."