target audience: TECH SUPPLIER Publication date: Jan 2024 - Document type: IDC Survey Spotlight - Doc Document number: # US51821723
Spend on Devices and Services in the Enterprise: Services Outweigh Product
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Abstract
This IDC Survey Spotlight, derived from IDC’s November 2023 Future Enterprise Resiliency and Spending Survey Wave 10 (n = 889), offers insights into how customers are prioritizing services spend over product. The study shows that companies are relying on outside providers to create a better experience with asset life-cycle management.