target audience: TECH SUPPLIER Publication date: Dec 2023 - Document type: IDC Survey - Doc Document number: # US51464223
UC&C Procurement Trends
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Abstract
This IDC Survey document captures some of the key insights from IDC's Future Enterprise Resiliency and Spending (FERS) Survey conducted in September 2023 among 888 businesses across 18 countries and multiple industries. It is a monthly survey conducted to understand how IT and business leaders in enterprises around the world are assessing risks and identifying benefits/challenges associated with their growing portfolio of technology resources.
This document focuses specifically on the UC&C procurement trends captured specifically in this particular edition of the FERS Survey. It looks at how buyers are evolving in their thinking on the channels used to purchase UC&C services and solutions, in addition to the factors that drive those purchase decisions.