target audience: TECH SUPPLIER Publication date: Sep 2023 - Document type: IDC Survey - Doc Document number: # US51237123
State of Content Services: Streamlining the Document Life Cycle with a Component Content Management System
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Abstract
This IDC Survey looks at streamlining the document life cycle with a component content management system (CCMS). IDC's Enterprise Content and Knowledge Management Services team conducted a survey of 714 IT decision makers in North America to explore the current state of content services as well as future plans, including views about generative AI and the Unified Content Model. This IDC Survey examines the current state of component content management systems in the organization. A component content management system manages content at a granular level that is modular, structured, reusable, and format free, enabling users to build new content assets quickly and with a high degree of control.
For the purposes of this survey, IDC defined "content services" as technologies that enable users to capture, create, share, route, collaborate on, organize, distribute, publish, and store content in a variety of formats including text, images, audio, and video.