target audience: TECH BUYER Publication date: Sep 2023 - Document type: IDC Perspective - Doc Document number: # US51200723
Site Reliability Engineering: Establishing a Foundation for Maturity and Understanding SLIs and SLOs
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Abstract
This IDC Perspective provides considerations for establishing a site reliability engineering (SRE) team and suggests key practices for maturing SRE teams and creating and understanding SLIs and SLOs.
"Site reliability engineering continues to gain adoption across most enterprise technology organizations; however, understanding how to establish these teams and their foundational principles are core to their success," stated Stephen Elliot, group vice president, I&O, Cloud Operations, and DevOps at IDC. "As part of the SRE maturity cycle, the customer journey, SLOs, SLIs, team collaboration, and continuous improvement need to be core areas of focus."