target audience: TECH SUPPLIER Publication date: Aug 2023 - Document type: IDC Survey Spotlight - Doc Document number: # US51119923
Telecommunication Service Provider Perspectives on Digital Transformation Technology Adoption
Content
- 2 slides
Get More
When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
Related Links
Abstract
This IDC Survey Spotlight answers the following question: What are the perspectives of telecommunication service providers on digital transformation technology adoption?
Most of the surveyed telecom providers rated AI and 5G as the most promising technologies but also rated them as hard to implement.
Virtualization/software-defined infrastructure is the second most important activity for business transformation, while organizations rated APIs as hard to implement.
Implementing AI and 5G-related tools in businesses requires a solid plan and a knowledgeable workforce as there are limited people with the required skill set.
AI systems depend upon the amount of data they are trained on and can be biased most of the times.
Businesses feel that implementing AI is a sophisticated process and expensive as the processing resources needed are unavailable.
AI has the potential to change the way businesses operate by automating the manual tasks, develop advanced business applications, enable the creation of new jobs, and improve customer experience.