target audience: TECH BUYER Publication date: Sep 2023 - Document type: IDC MarketScape - Doc Document number: # US49646923
IDC MarketScape: Worldwide eSignature Software 2023 Vendor Assessment
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Abstract
This IDC study evaluates esignature software vendors worldwide. eSignature software is an important element in improving both the efficiency and the experience surrounding business-to-business and business-to-consumer content-centric workflows. As an increasing number of documents are "born digital" and organizations continue to digitally transform content-centric workflows, esignature technology has enabled those workflows to remain digital and drive benefits including reduction in transaction time and cost, increased security, and improved employee, supplier, partner, and customer experiences.
"Many organizations experienced the benefits of esignature software firsthand during the recent pandemic, when these solutions quickly changed from "nice to have" to mission critical, as remote workers sought alternative methods to maintain business continuity," says Holly Muscolino, group vice president, Content Strategies and the Future of Work. "The benefits of esignature software are compelling, and organizations that adopted these solutions in recent years are unlikely to abandon them. We expect these organizations to continue to expand esignature use cases across the organization."