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This IDC Perspective discusses digital transformation and the new economics that highlight payer disintermediation.
If they don't want to go the way of the dinosaurs, insurance companies will find a new business to be in, one that is useful in the new world of coordinated care. They have the inside track as today they are trusted intermediaries to employers and providers, are uniquely positioned to develop networks and understand consumers, and have woken up to consumerism just in time to perhaps save their role.
"Employer-direct healthcare, governmental intervention, consumer sharing networks, and provider consolidation and repurposing are all chipping away at this industry, which struggles not to be the next Blockbuster Video," states Jeff Rivkin, research director, IDC Health Insights.