This IDC study provides an assessment of where the ediscovery services market is going, how major ediscovery service providers compare to each other, and what criteria are considered most important for companies to consider when evaluating and selecting a vendor.
Angela Gelnaw, senior analyst of the eDiscovery and Information Governance market research program, noted, "Growth in the overall ediscovery market is now being driven by ediscovery services. As litigation becomes increasingly more global and complex and regulatory oversight tightens, these services are becoming integral to corporate legal and compliance strategies. It is critical in today's marketplace that organizations have strong relationships with trusted partners that can help them prepare for and manage the ediscovery process in a manner that is defensible, efficient, and cost-effective. This IDC MarketScape provides guidance for any organization that is looking for a strategic partner in the ediscovery services market."