This IDC study provides an assessment of 13 vendors participating in digital transformation of sales and marketing in the life science industry. Digital transformation is occurring at a rapid pace in life science companies, including in the sales and marketing space. Internal and external sources of data are being collected in the cloud, and this information is being leveraged by sales and marketing groups to improve speed, efficiency, and effectiveness in reaching customers, including both healthcare providers and patients.
Mike Townsend, research manager for Life Science Business Systems Strategy at IDC Health Insights, says, "Life science companies are embracing digital transformation efforts within sales and marketing, which can connect stakeholders such as sales representatives, marketing executives, doctors, patients, and payers using a wide variety of digital technologies, including cloud computing, mobile technology, and social media and analytics, and leveraging a host of internal and external data sources. Life science companies will continue to see improved outcomes, growth, and productivity as they use these technologies to learn about (and predict) doctor and patient behaviors and preferences."
Deloitte, Capgemini S.A., Indegene Lifesystems Pvt Ltd., HCL, Wipro Limited, PricewaterhouseCoopers AG, Tata Consultancy Services Limited, Cognizant Technology Solutions Corporation, Tech Mahindra Limited, Accenture plc, Ernst & Young, ZS Associates Inc