Worldwide Services Research Team
New Research
This IDC Perspective discusses AI transformation of services and related engagement models and employee impact. The proliferation of AI has surged through multiple aspects of business operations. From IT operations and management to line-of...
This IDC Market Perspective provides IDC's views, learnings, perspectives, and advice after attending NTT DATA's Analyst Day held January 17–18 in Plano, Texas. It encapsulates several sessions in which IDC heard from multiple speakers. The...
This IDC Market Presentation is the second part to IDC's 4Q23 Cloud Pulse Survey findings covering the perception of value when purchasing cloud and cloud return on investment (ROI). Facing myriad pressures, cloud buyers feel they are getti...
This IDC study presents the new five-year forecast for security services. Security service providers (SPs) are seeing continued needs around incident readiness and response, vulnerability management, and risk concerns, which are positively ...
This IDC Survey Spotlight provides a worldwide view on U.S. enterprise sentiments for using artificial intelligence (AI) to support application services. The document contains data from IDC's Application Services Survey, which was completed...
This IDC Survey Spotlight provides a worldwide regions view on enterprise sentiments for using artificial intelligence (AI), across regions, to support application services. The document contains data from IDC's Application Services Survey,...
This IDC Survey discusses key findings on primary objectives, decision-makers, selection criteria, typical project scope, and top vendors used. The survey results were taken from IDC's Worldwide Cybersecurity Consulting Services Survey, con...
This IDC Survey provides key findings from IDC's 2024 Future Enterprise Resiliency and Spending (FERS) Survey, Wave 1, which focuses on issues related to GenAI awareness, readiness, and commitment, as well as the implications for IT investm...
This IDC Survey illustrates worldwide application services needs and adoption as well as maturity levels within the enterprise for 2024. The document contains data from IDC's Application Services Survey, which was completed in September 202...
This IDC Survey illustrates worldwide application services needs and adoption as well as maturity levels within the enterprise for 2024. The document contains data from IDC's Application Services Survey, which was completed in September 202...
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